AI and AI recruitment are hot topics right now, thanks in no small part to the release of OpenAI’s ChatGPT.
So with AI very much on the agenda, it’s no surprise that some companies and individuals are already putting ChatGPT to good use.
From customer service to essay writing to coding, it’s helping people to complete previously time-consuming tasks at lightning speed.
With all of this in mind, we wanted to look at how these new AI technologies might be used for recruitment in the future and how recruitment teams can take advantage of them here and now.
What makes generative AI different?
If you didn’t grow up a digital native, getting your head around ChatGPT is no mean feat. So, we thought we’d start by explaining what this tech is and what it can do.
Unlike the AI solutions that came before it, ChatGPT is heralded as something unique. It’s an AI chatbot and a natural language processor.
Basically, you input a request, and ChatGPT will provide you with text, images, or videos in response.
The thing that marks ChatGPT apart from other AI tech is how advanced it is.
ChatGPT is “taught” in much the same way you’d teach a human — through human feedback and reward models. This means it should get smarter, and provide better responses, the more you use it.
Essentially, it can hold a conversation. So you can talk to it naturally, as you would a person, and expect to get a comprehensive response. This makes it really easy to use.
What AI means for recruitment
So how can we use ChatGPT for recruitment?
This technology has the potential to speed up much of the recruitment process. It can take the burden off human recruiters, doing repetitive, manual tasks much faster than a human ever could.
We’re not there yet. But in the future, AI may be able to:
- Match candidates to open roles
- Conduct candidate screening
- Conduct the majority of candidate communication
- Create personalised job descriptions tailored to specific candidates
- Remove unconscious bias from the recruitment process
- Conduct first-stage interviews with candidates
- Make some lower-level hiring decisions
There’s immense potential, and we’ll only know generative AI’s full potential as next-generation solutions enter the market.
The bottom line? With the help of advanced AI, recruitment teams will be able to save tons of time. This will mean lower recruitment costs and improved productivity.
How to use ChatGPT for recruitment right now
Thankfully for today’s recruiters, part of that future is already here. Plenty of recruiters already count ChatGPT as one of their must-have recruitment tools.
Here are a few ways we can use ChatGPT for recruitment to streamline the hiring process and find top talent.
Creating interview questions
Coming up with interview questions that haven’t been used a million times before can prove challenging. With ChatGPT on your team, you can generate hundreds of questions within a few minutes.
You can then confer with hiring managers and select which questions you feel are most relevant before proceeding with phone screening or face-to-face interviews.
Crafting candidate communications
The best candidate experience is based upon a solid communication strategy. You also increase your chances of finding passive candidates with the right outreach messaging.
Recruiters are already using AI recruitment tech to craft their communications.
Emails designed to pique interest in an open role, information on the application process, a template for unsuccessful candidates — ChatGPT can help you write it all in seconds.
AI tech can also be used for candidate-facing chatbots. If a candidate has a question about a role, an AI chatbot can answer the first few questions before transferring the request to a member of the recruitment team.
Conducting role and market research
Another great way to use ChatGPT for recruitment? Get it to do your research for you.
Sure, you could spend a day trawling the internet to find the consensus on the hiring landscape. But ChatGPT can do all of the research and present its findings in record time.
You can also get ChatGPT to conduct research related to a particular role.
It can give you the layperson’s definition of the industry terminology related to a particular role, or tell you about the qualifications or skills a position will likely need.
Read through ChatGPT research, and you can quickly gain the knowledge you need to speak confidently and effectively with both candidates and hiring managers.
Creating CV summaries
Screening candidates is a time-consuming process. Why not give ChatGPT your candidate CVs and ask it to summarise each applicant’s skills and experience succinctly?
You can then simply read through short paragraph summaries, selecting the best candidates for assessment or interview.
Writing job adverts
Writing job adverts is another time-consuming task for recruiters that can be handed off to an AI.
Simply provide the bare bones of a job description — perhaps a bullet point list of required and essential skills — and then ask it to create a fully-fledged job ad.
You can then create alternate ads with different formats for different job listing sites. Just be sure to double-check the AI output to make sure it aligns with the realities of the role you’re advertising.
Using this AI recruitment tech can help you reach a wider audience too.
Ask ChatGPT to provide you with job description keywords. Then ask it to incorporate these keywords into your ads. It’s a quick and easy way to increase ad visibility, making it more likely that you’ll show up in a job seeker’s online search.
Saving time for what matters most
Some recruitment tasks are, of course, best left to seasoned recruiters with heaps of experience. ChatGPT helps here, too, because it frees you up to focus on high-level tasks that only you can do.
Recruitment strategy, candidate experience, making personal connections, and developing a unique employer brand closely aligned with your mission and values are all essential — the more time you can devote to them, the better.
You can ask ChatGPT to complete monotonous or predictable tasks so you can spend more of your time on whichever activities add the most value to your business and recruitment efforts.
Recruitment tech is the future
We predict that AI solutions, like ChatGPT, will become integral to recruitment. Plus, as we get better at telling AI what to do, we’ll get better results and find it even more useful.
Such a big change to how we recruit may feel unnerving. But we’d encourage recruiters to embrace this technology and its time-saving potential. Just be careful not to take everything AIs like ChatGPT output at face value — ChatGPT has been known to provide inaccurate information. Plus, the dataset it was trained on doesn’t include information past 2021, so its answers aren’t always up-to-date.
That’s why it’s important to complement AI recruitment tech with hard-earned recruitment expertise. That’s where crooton comes in.
We combine AI with HI (human intelligence) to find you the very best talent for your open roles.
Or, get in touch for recruitment support from our expert team. Our recruitment tech solutions (employer fencing and GeoHire) can help you pinpoint your recruitment efforts to specific geographical locations, helping you reach the right people every time.